Why did I get a bill, I have insurance?
The statement you received is a summary of the charges, payments received and balance due as of the date of the statement. The statement includes the insurance information we have on record for you. Please verify the insurance information and contact us immediately to report any updated insurance information we should have on record.
Has my insurance company been billed?
Yes, as a courtesy, RAD has filed your claim with the insurance company shown on your statement. If you have corrected or additional insurance information please contact us immediately to update your account.
I have two insurance companies, were both billed?
Only one insurance company can be billed at a time. After the primary insurance either pays or denies payment, any secondary insurance on record for your account will be billed.
Has the insurance company paid on my account?
Insurance company processing time is approximately 4 to 6 weeks.
Check for updated payment information call customer service (763) 553-9920 or toll free (866) 553-9920
This is a workers compensation claim, why did you send me the bill?
This statement is a summary of the the charges, payments received and balance due. Please review the insurance submitted in the description area of the statement. If this information is incorrect or incomplete, please contact us with the new information.
Why did you bill Blue Cross and Blue Shield of Minnesota?
Blue Cross and Blue Shield of Minnesota will forward your claim through their internal system to the correct state. The first three letters of your identification number route your claim to the correct state.
What types of payment are accepted?
Visa, MasterCard, Discover, or personal checks are accepted.
Checks should be made payable to the provider listed in the upper left corner of the your statement and mailed in the envelope enclosed with your statement.
(PO Box 46100 Plymouth, MN 55446).
To pay with a credit card complete the upper right corner of the statement and mail it to our office or calling with your credit card information. (763) 553-9920 or toll free (866) 553-9920
Can I apply my balance to Med Credit?
No, Med Credit is for Allina affiliated providers. Our providers are not included in the program.
Can I make payment arrangements on my remaining balance due?
Yes, if your individual situation warrants special handling, call customer service (763) 553-9920 to discuss your situation and set up a short-term installment schedule.